Terms & Conditions

We are following the latest advice to keep everyone safe during Covid 19 outbreak. As usual we keep highest standards of food and personal  hygiene, also we do keep distance whenever possible, so instead of full table service we ask you kindly to collect ready plates from designated area.

FOR CHEF'S SERVICES AT YOUR HOME:

Reservations and Payment:

To reserve the date we require a deposit, then you have to pay remaining balance 14 days before the experience, by method agreed beforehand.  Transactions made through our website are processed by Wix Payment.

Inclusions:

Menu design, purchase of products, preparation and cooking at your home as well as preparations done beforehand if needed, service, cleaning up.

Exclusions:

Cooking/baking dishes, tableware, glassware, cutlery,  and other utensils that are necessary to perform the Service. 

Dietary Requirements:

You must give us all dietary requirements, allergies, intolerances, dislikes etc, before menu is designed.  We cook for Pescatarians, Vegetarians and Vegans as well as gluten and lactose free meals.

Refund Policy:

Cancellations must be made 14 days in advance.

Privacy and Personal Information:

Your privacy is very important to us. We will never share or sell your personal information.

 

FOR EXPERIENCE AT CHEF'S HOME:

Reservations and Payment:

You have to pre-pay in full or pay a deposit by method agreed beforehand to make a reservation for your experience at Chef’s home. Transactions made through our website are processed by Wix Payments. You will receive confirmation to the email given at the checkout, so please make sure that you entered your correct email address.

Additional costs:

Usually all food and drinks served during booked services are included in the upfront price, additional drinks may be available.

Shall you wish to buy available merchandise/branded goods the appropriate price will apply.

Gift Vouchers:

Gift Vouchers can be used to make a booking within a year from the date of purchase. By accepting a gift voucher purchased from us, the recipients of the gift voucher HEREBY ACCEPT, ACKNOWLEDGE AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. Gift vouchers are not refundable. 

Dietary Requirements:

Substitutions may be available for vegan, vegetarian, gluten free or lactose free diners if we know at list 72 hours in advance.

We cannot accommodate severe allergies as we may have in our kitchen: any kind of nuts, sesame, soy, dairy/egg (and derivatives), sugar, salt, pepper, fish sauce, agar, wheat, whole grains and other glutens, as well as meat, game, poultry, giblets, seafood, shellfish, molluscs all kind of fungi, all kind of fruits and vegetables. 

Refund Policy:

Cancellations must be made 14 days in advance. 

Incidental Damage:

We reserve the right to charge any reasonable fees for any damage of our possessions or property, made by you or others in your party.

     

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©2018 by Personal Chef Edinburgh. Roots and Salt Ltd. All rights reserved.